CONTACT INFO

        (303) 810-7668
        Don@CraftedByDon.com
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
Yes.  Each item is one-of-a-kind.
Can you make duplicate items?

We can make items of the same type of wood that will be similar, but not be completely identical. Since Mother Nature has designed her trees with their own character, the same type of wood may have lighter or darker veins, tiny knots or even tiny insect holes.  This is what gives each piece its own character. That’s what we love about working with nature.

How do I get a sales receipt?

Once your order is placed, you will receive a receipt in the form of an e-mail confirmation.

How can I return an item?

We want you to be completely satisfied with your purchase.  If you are not delighted with your purchase, we will accept returns within 30 days of your purchase date if the item is in the same condition as when it was received. Please wrap it securely, pay the required fee for postage and insurance, obtain a tracking number and mail the package to the address below.  Once we receive your return in good condition, we will promptly issue a refund to your method of payment.

Crafted by Don, LLC - Returns
4659 Belford Circle
Broomfield, CO 80023-8110

INFORMATION ABOUT US

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